On site and at your side.
So much IT support can be done remotely today. But we never forget the need or value of personal visits. As part of our managed service, you have a certified engineer dedicated to your business.
Your onsite engineer is, in effect, your ICT manager. They will develop an in-depth knowledge of your network, your people and your business. And they are fully supported by a secondary engineer.
Regular site visits also include vital maintenance to keep your systems running at their optimum level. Tasks include:
Scheduled visit tasks include vital maintenance to keep your systems running at their optimum levels and include:
Physical server checks
Perimetre security checks
Critical patch & service pack updates
Troubleshooting logged issues
Hardware & software maintenance
Business continuity testing/restoration of data
Anti virus updates
End user training


